Frequently Asked Questions

About Honshitsu Kitchen

What is Honshitsu Kitchen?

Honshitsu Kitchen is a curated marketplace for flavour-forward pantry products. We bring together a selection of sambals, seasonings, coffee, specialty ingredients, and regional kitchen products from trusted producers across Southeast Asia.

Our goal is to make it easier for home cooks to discover quality ingredients and build a more flavourful kitchen.

Are all products made by Honshitsu Kitchen?

Not all products are produced by us. Honshitsu Kitchen is a marketplace that curates products from selected brands and producers. Some products may be produced by our partner kitchens, while others come from trusted suppliers.

Orders & Delivery

Where do you deliver to?

We currently deliver across Singapore.

How long does delivery take?

Orders are typically processed within 1–3 working days. Delivery usually takes 3–7 working days depending on your location.

Can I change or cancel my order?

If your order has not been packed or shipped, we may still be able to assist. Please contact us as soon as possible.

What should I do if my order arrives damaged?

If your order arrives damaged, please contact us within 24 hours with photos of the product and packaging so we can assist you.

Sambal

What sambal flavours do you offer?

We currently offer eight sambal flavours:

* Sambal Matah
* Sambal Belacan
* Sambal Cumi
* Sambal Tongkol
* Sambal Teri
* Sambal Tomato
* Sambal Udang
* Sambal Bawang

Each sambal has its own flavour profile, ranging from fresh and aromatic to rich and savoury.

How can I use sambal?

Sambal is very versatile and can be used in many ways, including:

* As a topping for rice or noodles
* As a cooking base for stir-fries
* As a marinade for meat or seafood
* As a dipping condiment

How should sambal be stored?

Once opened, sambal should be kept refrigerated and consumed within the recommended timeframe.

Do I need to cook the sambal before consumption?

Our sambal is pre-cooked and ready-to-eat, whether on rice or with crackers. However, you can use them as condiments in your cooking as well, and they add a great kick to any dish.

Coffee

What coffee beans do you offer?

We currently offer two types of coffee beans:

* Archipelago Blend
* Lake Toba Single Origin

Both are suitable for home brewing and café-style drinks.

What is Archipelago Blend?

Archipelago Blend is a medium-dark roast made from 50% Arabica and 50% Robusta beans. It has flavour notes of earthy, fruity, and floral tones with bright acidity, making it suitable for espresso and milk-based drinks.

What is Lake Toba Single Origin coffee?

Lake Toba coffee comes from the highlands surrounding Lake Toba in Indonesia. It is known for its smooth body and complex flavour profile, making it a favourite among coffee enthusiasts.

What brewing methods can I use?

Our coffee beans work well with espresso machines, moka pots, French press, and most home brewing methods.

Green Coffee Beans

What are green coffee beans?

Green coffee beans are raw, unroasted coffee beans before they go through the roasting process.

Can green coffee beans be brewed directly?

No. Green coffee beans must first be roasted before they can be brewed into coffee.

Who usually buys green coffee beans?

Green beans are commonly purchased by home coffee roasters, small batch roasters, and coffee enthusiasts who enjoy experimenting with roasting profiles.

How should green coffee beans be stored?

Store them in a cool, dry place away from heat, moisture, and direct sunlight.

Partnerships

Who can join the affiliate program?

We welcome content creators, food bloggers, and community partners who would like to share Honshitsu Kitchen products with their audience

How does the affiliate programme work?

Affiliates receive a unique referral link or code to share with their audience. When someone makes a purchase using that link or code, the affiliate earns a commission.

How can I apply to become an affiliate?

Please contact us through our website with your social media links and a short introduction.

Do you offer wholesale or distributor partnerships?

Yes. We work with retailers, cafés, restaurants, and distributors who are interested in carrying Honshitsu Kitchen products.

Who can become a stockist or distributor?

We welcome enquiries from:

* Grocery stores
* Specialty food retailers
* Cafés and restaurants
* Hotels
* Online retailers
* Regional distributors

Is there a minimum order quantity?

Minimum order quantities may apply depending on the product and partnership arrangement. Please contact us to find out the MOQ for a specific product.

How can I become a wholesale partner or distributor?

Please contact us with the following information:

* Business name
* Location
* Type of business
* Products you are interested in

Our team will review your enquiry and get back to you.